My Speak

Privacy Policy | My Speak

This Privacy Policy explains information used to provide My Speak learning features.

Effective version 2026-09-02

1. Scope

This Privacy Policy explains how My Speak handles information when you use the website, app, English courses, Podcast, Live Coach, Interview Coach, referrals, and paid features.

2. Information You Provide

Depending on the features you use, My Speak may receive your name, email and account information, profile details, native language, English level, interests, goals, prompts, transcripts, uploaded resumes or documents, referral information, and payout information. Do not provide information you do not need to use a feature.

3. Information Created Through Use

We may create or receive learning progress, course activity, Podcast activity, Live Coach session information, AI interaction metadata, usage and billing records, and diagnostic or error information as needed to operate the features you use.

4. Device and Voice Processing

When you choose a voice feature, the device or browser may provide microphone audio for temporary capture, speech detection, transcription, AI processing, and generated audio playback. Raw audio is retained only as long as reasonably necessary for processing, troubleshooting, safety, or a feature you have chosen to save.

5. How We Use Information

We use information to provide accounts and learning features, personalize practice, generate AI responses and audio, transcribe speech, prepare interviews, provide courses, manage subscriptions, prevent fraud, administer referrals and payouts, maintain security, and diagnose service failures.

6. Service Providers

Information may be processed by providers needed to operate the service, such as hosting, storage, authentication, payment, AI model, and speech/transcription providers. Service providers may process data only as needed to provide My Speak features.

7. Retention

Account records, legal and billing records, user-created content, conversation or transcript history, uploaded documents, referral ledger records, payout records, and temporary processing data may have different retention periods. Raw audio is retained only as long as reasonably necessary for processing, troubleshooting, safety, or a feature you have chosen to save. After account deletion, personal data should be deleted or de-identified within a reasonable period, except information that must be retained for legal, security, fraud-prevention, billing, tax, backup, or dispute purposes.

8. Account Deletion

You may request account deletion through the account settings flow. Some records may remain when needed for legal obligations, fraud prevention, payment, tax, or dispute-resolution purposes, subject to applicable law.

9. Security

We use reasonable safeguards designed to protect information. No service can promise absolute security or that a breach will never occur.

10. Sharing and Advertising

My Speak does not sell personal information. Service providers may process information only as needed to provide My Speak features. Any legally defined sharing must be described consistently with the service's actual practices.

11. Privacy Rights

Depending on your jurisdiction, you may have rights such as access, correction, or deletion of your personal information, subject to applicable law and necessary exceptions. California users may exercise applicable California privacy rights without discrimination. Where applicable, you may also request information about the categories of personal information collected, used, disclosed, or shared. Submit privacy requests to kmztgi@gmail.com. My Speak may verify requests when reasonably necessary to protect account security.

12. International Users and Changes

Privacy requirements differ by jurisdiction, and the service may be offered internationally where legally permitted. Third-party services may have their own policies. We may update this Policy; material changes may require notice and re-acceptance. The current version is shown with this document.

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